As a one-person operation, the estimated processing time for orders is between 3 to 5 business days. Shipments will be promptly dispatched, and customers will receive notifications once their orders are fulfilled.
*Canada : Duties and taxes are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.
Communication
Please do not hesitate to contact me if you have any inquiries or encounter any issues with your order. I will make every effort to respond to your questions as quickly as possible.
Refunds/Returns
As my shop is also featured on the live commerce application Popshop Live, there may occasionally be delays with out-of-stock items. In such cases, I will notify you and issue a refund for the affected items. If you need to make a return due to receiving damaged or incorrect items, please contact me with your order details.
![[UB05] Uniball One 0.38mm Pen (options)](http://www.kidultfactory.com/cdn/shop/files/penport_umn-sf-38f_i_20221024170308.jpg?v=1703785743&width=400)
![[UB01] Uniball Ballpoint Pen 0.38mm BT21 Limited Edition (8 Color)](http://www.kidultfactory.com/cdn/shop/files/2023-02-2210_56_50_1080x_fe6ed402-e0d1-43ff-be37-34c946e61fd8.webp?v=1691181614&width=400)
![[UB01] Uniball Ballpoint Pen 0.38mm BT21 Limited Edition (8 Color)](http://www.kidultfactory.com/cdn/shop/files/Screenshot2023-08-04at8.30.22AM.png?v=1691181614&width=400)
![[UB03] Uniball Mitsubishi Uni Gel Pen Uni-ball ONE Limited City Pop (options)](http://www.kidultfactory.com/cdn/shop/files/UniballOneNeonGreen_1800x1800_712b4d03-ed08-43f9-88e0-ae0cfd5ba2e1.webp?v=1699840283&width=400)
![[UB03] Uniball Mitsubishi Uni Gel Pen Uni-ball ONE Limited City Pop (options)](http://www.kidultfactory.com/cdn/shop/files/midnightpurple.webp?v=1699840283&width=400)
![[SA01] Sarasa Clip Marble Color Gel Pen (5 color options)](http://www.kidultfactory.com/cdn/shop/files/BlueberrySmoothie.webp?v=1690894565&width=400)
![[SA01] Sarasa Clip Marble Color Gel Pen (5 color options)](http://www.kidultfactory.com/cdn/shop/files/hawaiianpineapple.webp?v=1690894565&width=400)
![[SA02] Sarasa Clip .5 mm 4 Color Set (3 options)](http://www.kidultfactory.com/cdn/shop/files/11677763_1.jpg?v=1699839727&width=400)
![[RL01] Rilakkuma 20th Anniversary USA - Korilakkuma Keychain Mascot Plush](http://www.kidultfactory.com/cdn/shop/files/Korilakkuma-USA-small.png?v=1690852067&width=400)
![[MK14] Makota Happy Birthday Greeting Card - Cherry](http://www.kidultfactory.com/cdn/shop/files/Screenshot2023-08-01at11.40.49AM.png?v=1690904454&width=400)
![[MK14] Makota Happy Birthday Greeting Card - Cherry](http://www.kidultfactory.com/cdn/shop/files/Screenshot2023-08-01at11.41.01AM.png?v=1690904468&width=400)
![[MK13] Makota Happy Birthday Greeting Card - Lily of the Valley](http://www.kidultfactory.com/cdn/shop/files/Screenshot2023-08-01at11.39.57AM.png?v=1690904403&width=400)
![[MK13] Makota Happy Birthday Greeting Card - Lily of the Valley](http://www.kidultfactory.com/cdn/shop/files/Screenshot2023-08-01at11.40.06AM.png?v=1690904411&width=400)
![[NB17] NB.CO Clover Sticker Sheet](http://www.kidultfactory.com/cdn/shop/files/flower-clover1.jpg?v=1699828224&width=400)
![[NB17] NB.CO Clover Sticker Sheet](http://www.kidultfactory.com/cdn/shop/files/flower-clover2.jpg?v=1699828224&width=400)
![[NB15] NB.CO Wanowa Flower Letter Set (4 options)](http://www.kidultfactory.com/cdn/shop/files/11550940_1006_jpg.webp?v=1699828075&width=400)
![[NB15] NB.CO Wanowa Flower Letter Set (4 options)](http://www.kidultfactory.com/cdn/shop/files/11550940_1011_jpg.webp?v=1699828075&width=400)
![[NB12] NB.CO Pyokotto A6 Notebook - Small Animals](http://www.kidultfactory.com/cdn/shop/files/9571030_1000.webp?v=1690914978&width=400)
![[NB12] NB.CO Pyokotto A6 Notebook - Small Animals](http://www.kidultfactory.com/cdn/shop/files/9571030_1003.webp?v=1690914978&width=400)
![[NB04] Nuku Sticker Sheet - The Six Swans *(LASTONE)](http://www.kidultfactory.com/cdn/shop/files/11087481_1000.webp?v=1690825652&width=400)
![[NB04] Nuku Sticker Sheet - The Six Swans *(LASTONE)](http://www.kidultfactory.com/cdn/shop/files/11087481_1001.webp?v=1690825652&width=400)
![[NK01] Nuku Memo Pad - Bunny Flowers](http://www.kidultfactory.com/cdn/shop/files/10123294_1004.webp?v=1690822252&width=400)
![[NK01] Nuku Memo Pad - Bunny Flowers](http://www.kidultfactory.com/cdn/shop/files/10123294_1001.webp?v=1690822251&width=400)
![[NK02] Nuku Memo Pad - Cat and Bird](http://www.kidultfactory.com/cdn/shop/files/10123297_1004.webp?v=1690822345&width=400)
![[NK02] Nuku Memo Pad - Cat and Bird](http://www.kidultfactory.com/cdn/shop/files/10123297_1002.webp?v=1690822345&width=400)
![[UB04] Uniball Signo RT1 .5mm Pen (options)](http://www.kidultfactory.com/cdn/shop/files/KakaoTalk_Photo_2023-12-05-22-38-41003jpeg.png?v=1703785640&width=400)